Reference

Terms Conditions That Actually Make Sense

These terms govern your kode89 account — what you can do, how payments work via PayPal, Venmo, and Play+, and what happens when something needs sorting out.

PayPal, Venmo & Play+ coveredState eligibility appliesAccount security standardsContact path includedUpdated terms, plain language
kode89 Terms Conditions That Actually Make Sense
HOW WE OPERATE

Account Security, Data and Your Rights

Here is how we handle your account under these terms — from data storage to how you can request changes to your information.

Data Retention

We retain account and transaction data as required by applicable state law. You can request a summary of your stored data through the email support channel at any time.

Account Security

Your account is protected by SSL encryption and session-based authentication. If you suspect unauthorized access, contact live chat immediately and we will place a temporary hold.

Cookie Policy

We use cookies to maintain your session, remember your preferred payment method — PayPal, Venmo, or Play+ — and keep your lobby state consistent across devices.

Requesting Changes

To update your registered name, address, or payment method on file, submit a request through email support with a valid form of ID for identity verification purposes.

REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Open the chat icon inside your account dashboard. Our support team can walk you through any clause, account restriction, or payment dispute you need clarified.
Email Support Send detailed questions about account terms, eligibility, or payment policy to our support address listed in your account settings. We respond in writing so you have a record.
Account Help Center The Help Center inside your account covers common terms questions — payment limits, account holds, and state eligibility — without needing to contact us directly.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work, what your rights are, and how account and payment rules apply to you.

Access to kode89 depends on whether online gaming is permitted under your state's law. These terms apply in full in every state where the platform is available.

Yes. PayPal and Venmo are supported payment rails on kode89. Each transaction is also subject to those providers' own terms of service alongside ours.

We send a notice to the email address on your account before any update takes effect. Continued use of the platform after the effective date means you accept the revised terms.

Start with live chat or email support. We investigate payment disputes against our transaction records. Play+ prepaid card disputes may also involve a separate process with the card provider.

Submit a closure request through email support. Any pending balance tied to a verified PayPal or Play+ account will be processed before the account is formally closed.

Reach us through live chat first. If the issue stays unresolved, email support can escalate it. We document every step so there is a clear record of how your case was handled.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.