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How kode89 Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you create an account, make a PayPal or Venmo transaction, or access the platform on your phone.

Account data protectedPayPal & Venmo transaction privacyMobile session securityData access on requestUS-based account support
kode89 How kode89 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We use encryption in transit and at rest for all account data, including the payment details linked to your PayPal or Play+ wallet. Session tokens on mobile expire after a period of inactivity, so an unattended phone does not stay logged in indefinitely. We conduct periodic internal reviews of what data we hold and how long we keep it, and we update this policy when our practices change — the effective date at the top of the document reflects the most recent revision.

Encrypted Account Data

All personal details and payment records — including PayPal and Play+ information — are encrypted both in transit and when stored, reducing exposure if a system is ever compromised.

Cookie Controls

We use cookies to keep your session active and remember your device. You can adjust non-essential cookie preferences at any time through the cookie banner or your account settings page.

Retention and Deletion

We hold your data only as long as your account is active or as state law requires. Once that window closes, records are deleted or anonymized under our standard retention schedule.

Third-Party Access Limits

Payment processors like PayPal and Venmo receive only the data they need to complete a transaction. We do not share your browsing behavior, game history, or contact details with advertisers.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about your data, want to update what we hold on file, or need to submit a formal deletion request, we have three ways to get it handled. Our account support team can pull up your privacy profile and walk you through the process during their available hours. For written requests — especially deletion or data-access submissions — email gives you a documented thread. Players in Pittsburgh can reach us through any of the channels below; no separate regional process is needed.

Live Chat Connect with our support team through the live chat window in your account dashboard. Fastest path for quick data questions or to confirm what information we currently hold.
Email Support Send a written request to our privacy address for account data access, correction, or deletion. Email creates a documented record we can reference and respond to within a set window.
Account Settings Some privacy preferences — like marketing communications and cookie consent — can be updated directly inside your account settings without contacting support at all.

Common Questions About Your Privacy at kode89

These are the questions we hear most often about how your data is handled. If something isn't covered here, our support team can answer it directly through live chat or email.

We collect your name, email, date of birth, and the payment details tied to your chosen method — PayPal, Venmo, or Play+. Identity verification may require a government-issued ID.

No. We do not sell your personal information. Data shared with third parties is limited to payment processors — PayPal, Venmo, Play+ — and only for completing your transactions.

Send a written request via our support email or use the live chat option in your account dashboard. We will confirm your identity and provide a summary of your stored data.

Yes. Submit a deletion request through email support. We process it within the window required by applicable state law and confirm when your records have been removed or anonymized.

Mobile sessions use encrypted tokens that expire after inactivity. Your account state syncs across devices, but each session requires re-authentication after the timeout window closes.

Yes. We update the effective date at the top of this document and may notify you by email if changes materially affect how your data is used. Check this page for the current version.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.